Everything organizers ask about Yano, answered plainly. Can't find it? Contact us.
Go to Dashboard → Settings → "Direct Personal UPI" → enter your Google Pay / PhonePe / Paytm UPI ID (e.g. yourname@okaxis or 9876543210@paytm) and Payee Name, then click "Save UPI Settings". When creating an event, select "Direct Personal UPI". Buyers pay directly to your personal UPI ID from their phone, and you confirm payment in 1 click in your dashboard under the "Approvals & UTR" tab to issue the pass. No company registration, GST, or payment gateway required!
When an attendee completes a Direct UPI booking, open your event in Dashboard → tap the "Approvals & UTR" tab. You will see the attendee’s name, phone, ticket quantity, and UTR reference number. Simply match it against your GPay/PhonePe notification and tap "Confirm Payment & Issue Pass". The HMAC single-use QR pass is instantly issued and the buyer can view it immediately at yano.club/my-tickets.
Open your event in Dashboard → go to the "Growth & Embed" tab. Choose your preferred style: 1) Inline Widget: paste the 2-line code snippet (<div data-yano-embed="..."> and <script src="https://yano.club/embed.js"></script>) into any HTML block on your website. The widget automatically resizes its height so buyers never leave your site. 2) Popup Button: paste the button code to open a slide-over modal when visitors click your own button. 3) Plain Iframe: for visual builders like Wix and Squarespace that block script tags.
Open your event in Dashboard → "Growth & Embed" tab → tap "Create Promoter Link". Enter your code (e.g. RIYA20 or EARLY100), choose percentage (% off) or flat (₹ off), and set optional usage limits or expiry dates. Once saved, click "Copy Link" or tap "WhatsApp" to send a pre-filled link to your influencer. When followers click this link from Instagram or WhatsApp, the discount is automatically applied at checkout with zero typing.
When you embed Yano using embed.js on your own domain (e.g. myclub.com), any completed ticket purchase automatically fires a "Purchase" event directly into your website's Meta Pixel (window.fbq) and Google Analytics (window.gtag) with the exact order value and transaction ID. This allows you to track return on ad spend (ROAS) directly in Meta Ads Manager without complex server setups.
Sign up free at yano.club/login (you get free ticket credits, no card). Click "New event", add title, venue, date, poster and ticket types (₹0 = free pass), then Publish. You get a mobile-first booking link to share on Instagram and WhatsApp. Total time: under 5 minutes.
Dashboard → Settings → Your payment gateway → choose Razorpay → paste your Key ID and Key Secret from Razorpay Dashboard → Account & Settings → API Keys. Yano verifies them instantly. Buyer money then settles directly to your bank on Razorpay's normal cycle — Yano never holds it.
Dashboard → Settings → Your payment gateway → choose Cashfree → paste your Client ID and Client Secret from Cashfree Dashboard → Developers → API Keys (pick Production or Sandbox). Money settles directly to your account.
Share yano.club/scan and your 6-character gate code (shown on your event's manage page) with volunteers. They open it in any phone browser — no app, no account — and scan tickets with the camera. Each QR admits one person exactly once; a second scan shows ALREADY USED with the earlier entry time. A live count shows entries versus tickets sold.
Gate staff tap "Lost QR? Find by phone" in the scanner, enter the buyer's mobile number, and check them in directly. Buyers can also recover all their tickets anytime at yano.club/my-tickets.
When creating the event, enable "Guest approval" and add questions — Instagram handle, age, gender, or custom ones. People request a spot instead of paying immediately. You review requests live in your dashboard (Instagram handles are clickable), approve or decline, and only approved people receive the payment link. Ideal for house parties, women-only meetups and curated club nights.
Enable "Minimum Attendance Goal" when creating your event and set your target guest count (e.g. 15 guests). Attendees join for ₹0 without paying upfront. A live progress bar shows momentum. The instant your minimum goal is reached, Yano automatically emails private 1-tap payment links to everyone. If the goal isn't reached, no one is ever charged, resulting in ₹0 refund drama and zero awkward apologies. Organizers can also tap "Confirm Event Early" in their cockpit to trigger payment links ahead of schedule.
No commission, no monthly fee, no buyer-side fee from Yano. You pre-buy credits; 1 credit = 1 issued PAID ticket (roughly ₹7–10 per ticket depending on volume — live rates at yano.club/#pricing). Free tickets use no credits at all. New organizers get free credits at signup.
Yes. Free tickets consume zero credits and still include the signed QR, gate scanning, attendee list and bio-link page.
Straight from the buyer to YOUR own Razorpay or Cashfree account at the moment of payment, settling to your bank on the gateway's standard cycle. Yano is software only — it never receives, holds or routes your ticket money, so there is no "payout" to wait for.
Since the money is already in your gateway account, you refund from your own Razorpay/Cashfree dashboard in one click. Yano credits for unused purchases are refundable within 30 days (see yano.club/refund-policy).
Yes — UPI, cards, netbanking and wallets, whatever your Razorpay/Cashfree account has enabled. The checkout opens in the same page, works inside Instagram's in-app browser.
Instantly on-screen after payment, as a permanent link, optionally by email, and always recoverable by phone number at yano.club/my-tickets. Buyers commonly screenshot the QR — safe, because each QR works only once at the gate.
Tell them to open yano.club/my-tickets and enter their phone number. Yano automatically checks the payment with the gateway and issues any pending ticket. Genuinely failed payments are auto-refunded by the bank in 5–7 working days.
Yes — your public page yano.club/o/your-handle lists every upcoming event. Put it in your Instagram bio; set your handle in Settings.
Yes. Yano has a native MCP connector: copy your personal connector URL from Settings → AI connector, add it in your AI app, then just chat — "create my Friday show, ₹199, 100 tickets", "create coupon TANMAY20 for 20% off", "how many sold?". Setup guide: yano.club/ai.
For independent organizers selling to their own audience — yes, that's exactly what it's built for: zero commission, instant direct bank settlement, self-serve, and no listing delays. For marquee shows needing citywide discovery, consumer marketplaces still make sense. Full guide: yano.club/alternatives.
Just a Razorpay or Cashfree account (free to create; the gateway's ~2% processing charge applies and is paid to them). For free events you need nothing — not even a gateway.
Yano is operated by an independent founder in India. Support is on WhatsApp and email via yano.club/contact — a real human replies, and event-day issues get priority.