Back to Help & SOPs
Gate Entry SOPLast updated: August 25, 2026

How to Scan QR Tickets at the Gate using a Phone Browser

Direct Answer: Event volunteers and security bouncers scan tickets by visiting yano.club/scan on any smartphone (iOS Safari or Android Chrome) and entering the event’s 6-digit gate code. No hardware scanners or app installations are required. Each QR is signed, so it can’t be faked, and the entry count updates live. The scanner needs an internet connection.

Bouncer SOP: Step-by-Step Gate Protocol

  1. Open yano.club/scan on any smartphone camera browser.
  2. Enter the event 6-digit Gate Code (e.g. 498210).
  3. Allow camera permissions when prompted.
  4. Scan guest QR code:
    • Green + beep: let them in. Shows the name, ticket type, day and pickup point.
    • Amber: already checked in. Shows when, the name and the last 4 digits of the booking phone, so staff can tell a guest coming back from a copied pass.
    • Red: not valid right now: wrong day, another event, a cancelled pass, or not a Yano pass.
  5. If an attendee’s phone died, tap Lookup by Phone to check them in manually with their 10-digit number.