How to check a seller before you pay
Yano makes booking pages and passes. It never receives your money: you pay the seller directly, so refunds come from the seller, not from Yano. A minute of checking helps.
Three checks
- Their Instagram links back to Yano. Tap Instagram on the event page. Their bio link should be their Yano page (yano.club/o/their-name). Anyone can type an Instagram name, so this is the check that counts.
- The UPI name matches. When you pay, your UPI app shows the name of the person receiving the money. If Yano showed you a name, it should match. If it doesn’t, stop and message the seller first.
- Message them first. Use the WhatsApp or Call button on the event page and ask anything. A real seller answers.
What Yano does
- Shows only facts it counted itself: how long the seller has been on Yano, events held, and paid guests who came in.
- Shows open complaints from guests on the seller’s event pages.
- Takes a listing off Yano’s lists after reports from 3 different people, until someone at Yano looks at it.
What Yano can’t do
- Check who someone really is.
- Get your money back. It never had it.
Something went wrong?
If you booked, open your pass and tap Report a problem. If you think a listing is a scam, open it and tap Report this listing at the bottom. Can’t find your pass? Find it with your phone and email.